Setting up utilities, internet, mobile and other home services in the UAE can often be tricky and tiresome; however, residents soon discover that paying the bills that come later is actually a hassle-free and efficient experience.
To make your life even easier, we have done the research on all the various payment methods and locations that are available in the country.
Where can I pay my Etisalat bills?
The most convenient option is to pay your bill is offered through Etisalat’s Quick Pay online service. Once you register your account information on Etisalat’s website, you can then easily access all of your various bills (internet, mobile, fixed line, eLife TV) and make payments towards these services immediately.
Bills can also be paid at any of Etisalat’s store locations and public payment machines, which are located across the country, including major shopping centers and supermarkets.
The newest option to Etisalat customers is the mobile payment service, which offers a quick way to pay when you’re on the go. Simply dial #123 from your registered and active mobile phone, select the mobile pay option. Once the payment amount is entered and confirmed, the customer receives an SMS confirmation.
Where can I pay my du bills?
Du’s website has a payment portal, which allows post-paid customers to pay for all services at the same time in just a few quick clicks. Before using this service, customers must register at myaccount.du.ae.
The du mobile app (for iPhone and Android users) is offered to post-paid, pre-paid and enterprise customers and provides the option to manage accounts, pay bills, shop online or avail of the latest deals and promotions.
Payments for home services can be made from any phone by dialing 04 390 5555 and selecting the payment option, and finally entering the account information and credit card details. For customers who prefer to pay in person, this can be done at any du store locations, which can be found at most shopping malls in the UAE.
Where can I pay my DEWA bills?
Payments to the Dubai Electricity and Water Authority (DEWA) can easily be made online at Dewa.gov.ae. Transactions made via the website are processed at no extra charge, while Visa and MasterCard are accepted.
DEWA’s MPay mobile payment service enables customers to pay quickly in different ways. A useful tip: the MPay app is also used by other government entities and allows payments to be made for Etisalat, RTA, Salik charges as well as traffic fines from Dubai Police.
DEWA has a wide network of customer service centers across Dubai that handle payments. These include its Head Office (Al Garhoud), Al Hudaiba, Burj Nahar, Al Wasl, Umm Al Ramool, Ayal Naser, Al Reef Mall, and Dubai Municipality (Al Manara & Al Twar Centres), among other locations which are listed on its website. Payments at these locations are made in cash, cheque. Credit card are processed at an extra charge of 1.678%.
DEWA bills can also be paid at Etisalat public payment machines, ENOC and EPPCO petrol stations, or at any Emirates Post offices. Several banks in the UAE allow customers to set up direct debit payments to Etisalat via their account, while others offer a payment service at ATMs or through tellers at bank branches.
[Related: 10 things your UAE landlord won’t tell you]
Where can I pay my SEWA bills?
Residents who receive services from the Sharjah Electricity and Water Authority (SEWA) also have several convenient options to pay for services. Online payments can be made through SEWA’s new E-Services portal at eservices.sewa.gov.ae and the SEWA app.
Transactions can also be processed at 48 Etisalat public payment machines across the country, SEWA’s various counters or at any Emirates Post office. A total of 19 banks also facilitate SEWA payments including Abu Dhabi Commercial Bank (ADCB), Emirates NBD, First Gulf Bank, Citibank, Commercial Bank of Dubai, Mashreq Bank, Sharjah Islamic Bank, as well as Al Ansari Exchange and UAE Exchange.